Tales from the Trenches: How to Truly Engage Remote Employees in Team-based Continuous Improvement Events

Originally held September 24, 2020

Recorded version below

Ever since the outbreak of COVID-19, those of us in continuous improvement roles have had to rethink how to carry on our journey of continuous improvement. In the past, team collaboration in the same physical space has proven to be a highly effective way to engage employees, surface problems, collaborate on the design of countermeasures, and drive buy-in. But in the current condition of physical distancing and remote workers, gathering everyone in the same space for many organizations is no longer an option.

In this webinar, learn – and see examples of – how teams have effectively used Zoom in conjunction with Miro (a collaborative, virtual, workspace app) to continue their Lean Journey and drive participant engagement in activities such as Hoshin Kanri, Value Stream Mapping, and Rapid Planning (Kaizen) Events.


  • Introduction
  • The Tech
    • It’s so much more than just Zoom!
    • What a virtual, collaborative workspace looks like
    • How Miro works
  • Logistics of virtual events
  • Summary of benefits of remote collaboration
  • Q&A


  • Date: Thursday, September 24, 2020
  • Time: 12:00 – 12:40 pm CDT
  • Cost: Free


Mike Osterling

Mike is a coach, facilitator, speaker, and consultant with more than 20 years’ experience leading Lean transformations and business performance improvement from within and as an external consultant. As a consultant, he has coached, trained, and facilitated leadership and improvement teams in a broad range of industries including manufacturing, oil and gas, financial services, technology, and healthcare. 2020 has been of year of dramatic change for Mike as he has helped multiple organizations transition their training, coaching, problem-solving and improvement activities – from the front lines to senior leadership – to virtual formats. Mike is the author of several books including Value Stream Mapping and The Kaizen Event Planner. www.mosterling.com

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