The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes
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The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes
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SKU: TRB-104
Shingo Research & Publication Award Winner! The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes, offers a step-by-step approach to applying lean initiatives to the administrative and office environment. It's a must read for leaders looking to improve their production support activities within their order-to-cash value stream. The Complete Lean Enterprise is a valuable tool in applying value stream mapping (VSM) to non-production areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency. More details... |
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Product Details
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Features: - Discussions on office waste.
- Assessing the current state of the office.
- Definitions and discussions of office performance metrics.
- Functional lean perspectives.
- Designing and achieving your future state office.
- Case studies representing two levels (altitudes) of mapping. The first level is the main case study discussed throughout the book; an appendix presents the second level.
- Examples of companies applying lean thinking in the office throughout the book.
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