Lean Six Sigma for Service
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Our Products: Lean Six Sigma
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Lean Six Sigma for Service
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SKU: TRB-182
This book set the standard of LLS for Service! Lean Six Sigma for Service fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. More details... |
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Product Details
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Filled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to:
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