Since hoshin kanri first appeared in the late 1960s, it has become a management system for companies to establish annual policy, pass it down through their organizations and implement it across all departments and functions.1 Hoshin Kanri can be translated as shiny needle or compass; it sets the direction for long-term prosperity. Hoshin kanri is different than what most people think as strategic planning. It goes far beyond the typical strategic planning process and implementation.
1. Yoshio Kondo, "Hoshin kanri—A Participative Way of Quality Management in Japan,” The TQM Magazine, Vol. 10, No. 6, 1998, pp. 425-431.
Listen to a podcast by our very own Tony Manos on Hoshin Kanri hosted by Joe Dager of Business 901
Tricks from the Trenches on applying Hoshin Kanri
Run time: 31 minutes